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Safety Procedure

At Waikiki Sand Villa Hotel, your health and safety are our top priorities. We have been paying close attention to the COVID-19 pandemic and have implemented the following safety procedures to ensure a clean, safe environment during your stay.

  • Arrival: Temperature check, guest must fill out questionnaire with security
  • Masks required for all guests and employees
  • Space Markers will be indicated for social distancing
  • Check in: Plexiglass shield placed at Front Desk, credit card needed to be inserted by guest, guest will show identification to Guest service agent
  • Check out: Express check out, guest will need to drop key into drop box.
  • Elevators: Max amount of people is 1 family or 4 persons.
  • Fitness Center/Hospitality room: Closed to all guests
  • Meeting Rooms: Closed to all guests
  • Sanitizer: Sanitizer stations will be placed on each floor in front of elevators.
  • Guest Rooms: No maid service, dirty towels must be placed in provided plastic bag which should be hung outside the door. We will provide new sets in plastic bag which will be hung outside door. Hair Dryers are available upon request.


We would like to keep you informed with the latest updates about traveling restrictions from Hawaii’s Governor David Ige.

Hawaii's Pre-Travel Testing Program

Please refer Pre-Travel Testing Program FAQ page:https://hawaiicovid19.com/travel/#travel-FAQs

What is the pre-travel test program?

Beginning October 15, passengers who successfully complete a pre-travel test will not be subject to the state’s 14-day quarantine program. Currently approved is the processing by laboratories that are licensed or certified by Clinical Laboratories Improvement Amendments (CLIA) of specimens for nucleic acid amplification testing approved or authorized by the United States Food and Drug Administration, pursuant to an Emergency Use Authorization or other authorization for COVID-19 testing.

Will any other tests be accepted, such as an antibody or antigen test? What happens if I take the wrong test?

No, an antibody or antigen test will NOT be accepted. If you take the wrong test, you will be required to quarantine for 14 days upon arrival.

 VISITORS: Your lodging must be in a hotel or motel, and you will only be able to leave your accommodations for a medical emergency.
 RESIDENTS: You must remain in your room, and you will only be able to leave your home for a medical emergency.
 TRAVELERS VISITING FRIENDS/FAMILY: You must remain in your room, and you will only be able to leave the home for a medical emergency.

Do minors need to take the pre-travel test?

Yes, minors five years and older must take the pre-travel test. (Minors four years and younger do NOT need to take the pre-travel test.)

Who pays for the test?

The traveller is responsible for the cost of the pre-travel test.

Does the state of Hawaii have testing partners?

The state of Hawaii will accept test results from trusted testing partners: CVS Health and Kaiser Permanente (as of 9/30/20).

How can travellers’ access tests?

CVS Health – Beginning October 10, travellers may schedule an appointment at select CVS Pharmacy drive-thru locations. Pre-registration is required. Registration instructions and costs can be found at https://www.cvs.com/selfpaytesting.

Kaiser Permanente - Kaiser Permanente members who plan to visit Hawaii should schedule a COVID-19 test online, or contact the appointment call center at 951-268-3900 or nurse advice line in their home region to schedule a COVID-19 test at their nearest testing facility.

When do I need to take the test?

Within 72 hours from the final leg of departure. If you have a multi-city itinerary, it’s the departure time at the last city before arriving at a Hawaii airport. 

My flight transits through Honolulu and my final destination is another island. How many QR codes do I need?

If your trans-Pacific flight arrives into Honolulu for a layover (same-day flight) before departing to a different island, you need two separate QR codes, one for each leg of your trip. If your trans-Pacific flight arrives at any neighbor island airport for a layover before departing to Honolulu, you need one QR code.

What happens if the inter-island travel quarantine is still in place?

If you have just a layover in Honolulu then the negative test result is good through to your final destination. If your break in Honolulu is more than a layover, then you are captured by the interisland quarantine.

What happens if my flight is delayed by weather or mechanical issues? Will my test result be accepted?

A traveller who takes a test within 72 hours from the scheduled final leg of departure, and has a negative test result, and whose departure is delayed by the airline, will not be subject to the state 14-day quarantine. This provision will not apply to any additional county-imposed quarantine rules separate and apart from the state's pre-test waiver.

How do I show my negative test results? Do I need to do anything else before I arrive?

Upload your negative result** on your Safe Travels account. 24 hours prior to boarding your flight, log on your Safe Travels account and answer a health questionnaire and receive a QR code​.
**Please keep this negative test result with you as you may be asked to show your negative test result upon checking in at your hotel or motel accommodations.

Can I take the test after I arrive in Hawaii?

No. This is a pre-travel testing program. If you did NOT take the test prior to your departure, you will be required to quarantine for 14 days upon arrival. Your lodging must be in a hotel or motel, and you will only be able to leave your accommodations for a medical emergency.

ARRIVAL AT AIRPORT

What happens when I arrive at the airport in Hawaii?

The state has a multi-layered screening process to protect the health and safety of everyone traveling to the Hawaiian Islands. All incoming travellers will have their temperature taken by thermal screen.

What happens if my test results are pending when I arrive in Hawaii?

NEGATIVE RESULT – You will be in quarantine until the negative test results are uploaded to your Safe Travel account and reported to the State Department of Health. The state will send you a confirmation and your name will be removed from the quarantine list.

POSITIVE RESULT – Traveller must remain in quarantine. Health services guidance will also be provided by the State Department of Health. If you are traveling with others, they will be required to quarantine in Hawaii for 14 days.

Will I be prohibited from boarding my flight to Hawaii if I don't have my test result?

No, but you will be in quarantine until your negative test result is received and uploaded to your Safe Travels account.

What happens if I choose not to get a pre-travel test and still arrive in Hawaii?

Without a pre-travel test, travellers will be required to quarantine for 14 days upon arrival. Your lodging must be in a hotel or motel, and you will only be able to leave your accommodations for a medical emergency. 

 

Can I get tested at the airport or after I arrive in Hawaii?

No. This is a pre-travel testing program. If you don’t take the test prior to departure, you will be required to quarantine for 14 days.

What happens if I travel to Hawaii now?

What do I need to do if I travel to Hawaii now?

All adults (18 years and older) must register on the state of Hawaii Safe Travels digital system. You will be required to upload your negative pre-travel test result and answer a health questionnaire 24 hours prior to your departure.

What happens if an adult is traveling with a child/children?

Each child traveling with an adult should be included in the adult’s Safe Travels’ form.

I’m having technical problems; can someone help me?

Yes, contact the Safe Travels Service Desk (10 a.m. to 10 p.m. HST): 1-855-599-0888 or visit the FAQ Site.

Is the mandatory travel quarantine currently in place?

Yes. The mandatory 14-day quarantine is required for all travellers arriving into the state of Hawaii on or before October 14. Additionally, operations, including peer-to-peer platforms or sharing services, may not rent vehicles to any person who is subject to a 14-day traveller quarantine order unless an exemption is granted. People who are required to self-quarantine for 14 days must designate a hotel or motel as their designated quarantine location. No person who is subject to the mandatory self-quarantine is allowed to stay in a short-term or vacation rental.

Can accommodations and car rental companies require me to show proof of not being subject to quarantine before agreeing to rent to me?

Yes. Per the state's emergency proclamation, accommodations may require proof in order to determine the type of service provided. Additionally, car rental companies are only permitted to rent to anyone not subject to quarantine.

What happens when I'm in quarantine?

You will need to go straight from the airport to your accommodations, which must be either a hotel or motel. You will need to remain in your room and have all essential items delivered to your room. You are only allowed to leave for medical emergencies.


For latest updates on FAQ please visit https://hawaiicovid19.com/travel/#travel-FAQs 

Testing & Costs (https://www.hawaii-guide.com/hawaii-covid-testing)

Official Pharmacy Partners for COVID-19 Testing & Costs

CVS Health – Beginning October 10, travelers may schedule an appointment at select CVS Pharmacy drive-thru locations. Pre-registration is required. Registration instructions and costs will appear at the CVS link on or before October 10th. Previously, CVS has said, "Tests will cost $139 per test and we currently expect the majority of test results to be available within two to three days. It will be live in time to allow travelers to schedule a test in advance of their planned travel to the islands and within the time frame required by the state."
Kaiser Permanente (members only) - Kaiser Permanente members who plan to visit Hawaii should schedule a COVID-19 test online, or contact the appointment call center at (951) 268-3900 or nurse advice line in their home region to schedule a COVID-19 test at their nearest testing facility.
Walgreens - we are currently awaiting more information on Walgreen's Hawaii pre-test participation... but the Lt. Governor has said they are participating in the program.
Announced Airline COVID-19 Testing & Costs

According to Lt. Gov. Josh Green, the following airlines will be participating in the COVID-19 testing program outlined by the state of Hawaii. However, these are not yet confirmed by the Governor or Department of Health. As noted above, we expect to receive further clarification later this week at an official press conference. The information below we've put together is for informative purposes only until the Governor/DoH makes this official.

United Airlines - press release. Starting on October 15th, those traveling on United from San Francisco International Airport (SFO) to Hawaii will have the option to take a rapid test at the airport or a self-collected, mail-in test ahead of their trip. The cost is $250 for a rapid test performed on the day of travel, OR there is an $80 mail-in test that needs to be completed 72 hours before travel.
Hawaiian Airlines - press release. Hawaiian Airlines recently announced they are expanding Pre-Travel COVID-19 Testing Options with a more convenient at-home service. Read their press release for additional testing information. The cost is $150 for same-day drive-thru results; OR $90 for results within 36 hours; OR $150 for a mail-in saliva test.
Alaska Airlines - press release. To help travelers prepare for Hawaii's pre-travel testing program, Alaska Airlines will partner with Carbon Health to offer rapid COVID-19 testing at its pop-up clinics across the West Coast, starting Oct. 12 in Seattle. The cost is $135 for Alaska flyers and will be ready within two hours.
American Airlines - press release. American Airlines will offer three options for pre-flight COVID-19 testing to customers with flights from Dallas-Fort Worth International Airport (DFW) to Honolulu and Maui.  The cost will be $129 for the at-home option. American will release details later on the cost of other options

Unofficial Airport/Airline Testing & Costs
• Southwest Airlines / Oakland International Airport - Southwest has yet to announce any preflight COVID-19 testing partnerships formally. However, one of the primary airports from which it provides flights to Hawaii, Oakland International Airport (OAK), has announced a program to help travelers meet the Hawaii test requirement to avoid quarantine. The program launches October 15th, is FREE, and is provided through a partnership between CityHealth Urgent Care and the Oakland International airport. This free, rapid result COVID-19 test will allow passengers flying to the Hawaiian Islands to bypass quarantine restrictions. In a press release at the end of September, the airport said it would be releasing additional information about the program soon. Travelers should ensure they schedule their flights through OAK with enough time to receive the test result before they board the plane for Hawaii. 


Additional Testing Options

• If you cannot access one of the above testing partners, you can check the CDC website for information on where you can be tested in your local area.
• Results from any FDA-authorized test, processed by a CLIA certified lab taken within 72 hours from the final leg of departure, are acceptable.