FREQUENTLY ASKED QUESTIONS

Is there a resort fee?
Yes, the fee is $25.00 + taxes, per room, per night. Waikiki Sand Villa is home to all the resort amenities you could need for a relaxing Hawaiian vacation. After a day exploring the island, relax and recharge with a dip in our large swimming pool or hot tub. It's all here at Waikiki Sand Villa.
    
Resort Fee Inclusions: $25.00 + taxes, per room, per night

   - Beach chairs (daily use)
   - Boogie boards (daily use)
   - GoPro cameras (daily use)
   - Fitness center
   - Portable power banks
   - Daily local newspaper
   - High-speed wireless internet
   - In-room coffee maker
   - Toll-free & local phone calls
   - $25 activity credit w/ virtual concierge
   - Sunscreen & aloe (pool deck)
   - Pink sails catamaran discount

When are the check-in and check-out times?
Check-in is at 3 pm, check-out is at 11 am. Early check-in and late check-out are based on availability and may cost additional fees. Please check with the Front Desk at check-in for availability.

Do you have an airport shuttle?
We do not provide airport transportation but recommend using Robert's Hawaii Shuttle Service: https://www.airportshuttlehawaii.com/affiliate/waikiki-sand-villa/

Is there parking available?
Waikiki Sand Villa offers valet parking at $40 per night, inclusive of in and out privileges. Limited availability.

Is this a pet-friendly hotel?
Yes, we allow dogs only, 2 dogs per room with no weight restrictions. Pet fees are $35 plus tax daily per pet, and a refundable $100 pet deposit is required upon check-in.

Does the hotel require a deposit?
Yes, a refundable $75 deposit is required upon check-in.

Is smoking allowed at the hotel?
All rooms are non-smoking, but there is a designated smoking area right outside of the lobby.

Can I store my luggage if I arrive before my check-in time or check-out early?
Yes, luggage storage is available.

Do the rooms have microwaves?
Microwaves are available upon request for a fee of $5 plus tax daily.

Do the rooms have a safe?
Yes, each room has a safe. A key can be retrieved from the Front Desk.

Does the hotel have connecting rooms?
Yes. Our hotel offers connecting rooms that can accommodate up to 8 guests traveling together. Connecting rooms can be requested and will be honored based upon availability on the day of availability. To guarantee connecting rooms, there is a $20 per night per room fee.

What are the hours of operation for the swimming pool and hot tub?
Both the pool and hot tubs are open daily from 9 am to 9 pm.

Does the hotel have ice machines?
The ice machines are located on the 3rd and 7th floors.

Does the hotel provide beach gear rentals?
Beach chairs and boogie boards, pool towels, and Go Pros are available at the front desk and included as part of the resort fee.

Does the hotel offer cribs?
Based on availability cribs are an additional $10 per night plus tax.

Does the hotel offer rollaway beds?
Based on availability rollaway beds are an additional $30 per night plus tax.

Does the hotel hold weddings?
Please contact smoniz@springboardhospitality.com for any wedding inquiries. The hotel does not have any meeting space but is happy to hold a group/wedding block for rooms.